Pixies + Syracuse = CANCELLED!

Jason • 15th Nov 2004 • General

So the Pixies scheduled a date in Syracuse (an hour or so east of us) on 12/9. Couldn’t be more exicted, right? Not only are the Pixies one of our most favorite bands ever, but it was only a couple weeks after Missy’s birthday. AND we had second row seats. Perfect gift, right?

Wrong.

The show was cancelled today, due to slow ticket sales. I guess Godsmack was playing in town that night and it hurt tickets sales. What!? Who in there right mind would pass up a Pixies reunion show for Godsmack? Unbelievable.

Not only that, but we got screwed out of the $13 service fee from musictoday.com. Here is their response to my inquiry:

Our fees reflect the percentage charges of the total amount we incur from the credit card company to charge/credit your account when you place the order. They also reflect the costs associated with providing online ticket sales. We cannot refund these fees if the show is cancelled or postponed as per the user agreement on the ticketing web page. We only refund service fees should your order experience a change from the original agreement due to our error. Other ticketing agencies may refund your fees but charge you a cancellation fee to cover their expenses.

Why should we (end customers) recoup the costs for a cancelled show? Especially when (from what I’ve read on pixiesmusic.com) the Syracuse promoters do such a horrible job of promoting shows. (We didn’t see one ad in Rochester — I heard about it from the Pixies newsletter, which was passed on to us from a friend.) Nothing like screwing the customers to make a quick buck.